Returning Items under the Same Order Number: If you have purchased multiple items that were shipped together in the same order, you can conveniently return them in the same box. To initiate this process, please reach out via email to support@luluandgeorgia.com . Our support team will assist you in generating a return label for your items. In cases where the items cannot all fit in a single box, we will create a separate return label for each additional box required to complete the return process.
Returning Items Under Multiple Order Numbers: When items have been purchased under different order numbers, it is important to note that each order must be returned individually. This means you will need to follow the return process separately for each order, ensuring that the items are managed correctly according to their respective orders. Make sure to carefully follow the instructions as your items are shipping to different warehouses. If shipped to the wrong location or combined into one package, it may result in a delay or inability to process your refund.