For items that were shipped using the White Glove delivery service, you have the option to get in touch with Metropolitan Delivery directly. You can reach them by calling their customer service number at (800) 300-7417. When you call, be sure to have your tracking number handy, as you will need to reference it to schedule or reschedule your delivery appointment. This allows you to coordinate a convenient delivery time that fits your schedule and ensures that your item is handled with the care and attention that the White Glove service provides.